If you are paying privately, you do not need a doctor’s referral.

If you are seeking treatment for a Workers Compensation or Compulsory Third Party Insurance claim, Medicare Chronic Disease Management Scheme (previously known as EPC) or Department of Veteran Affairs (DVA) you will require a referral from your doctor.

Bring along any relevant medical reports or x-rays/scans etc that are easily accessible. If you have had scans taken but do not have the scans or the reports, please do not worry as your Physiotherapist can chase these up if they so require.

If you are covered under Workers Compensation, Motor Vehicle, Enhanced Primary Care plans, or Department of Veteran Affairs Insurance, please bring along appropriate paperwork, including claim numbers and doctors referrals.

If you extras cover in a Private Health Fund, please bring along your Private Health Insurance card so that we can swipe it directly on the day to claim your eligible rebate.

If seeing a physiotherapist comfortable clothing is recommended for your treatment sessions. This allows access to your problem area for effective assessment and treatment. Your modesty and privacy are extremely important to us and we fully protect this at all times.

If seeing a exercise physiologist we recommend comfortable clothes and footwear suitable for exercise.

Yes! We are preferred providers with NIB and HCF More for Muscles program but accept all private health funds.

Yes – We have on the spot claiming through HICAPS so all you need to do is pay the gap.  You need to bring your health fund card with you to your appointment or have a digital version on your phone. We are unable to process your claim with just a member number or photo.

Yes.  We welcome all NDIS clients who are self managed or plan managed.  

Physiotherapy and exercise physiology can be covered by Medicare but you need a referral from your GP under the Medicare Chronic Disease Management Scheme (previously known as EPC).

You may be eligible for up to 5 Allied Health (ie. Physiotherapy, Exercise Physiology) sessions per year covered by Medicare. You must discuss with your GP your eligibility for this program.

All concession card holders will be bulk billed.

A physiotherapist will assess, diagnose and treat you for a specific condition. They will use manual therapy (or hands-on skills), exercise and education during your treatment.  An Exercise Physiologist will assess you and manage your condition through a graduated exercise program. They can also specialise in providing lifestyle education and lifestyle modification techniques to support people with a wide range of chronic health conditions.

The major difference between dry needling and acupuncture is that dry needling is based on Western medicine whereas acupuncture is based on Chinese medicine. Dry needling involves inserting fine acupuncture needles into trigger points within muscles which allow the muscles to release. Acupuncture is a holistic treatment that works on energetic meridians in the body that can help to improve energy flow and help a multitude of conditions.